Terms of Service

By accessing and using Define Tech's website and services, you accept and agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use our services.

We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.

Define Tech provides custom software development, web and mobile application development, cloud solutions, AI/ML integration, and related technology services.

We offer consulting, design, development, deployment, and maintenance services tailored to your specific business needs.

All services are provided on a project basis or through ongoing support agreements as outlined in individual contracts.

Service specifications, deliverables, and timelines are defined in separate project agreements or statements of work.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

You agree to provide accurate, current, and complete information during registration and project onboarding.

You must not use our services for any illegal, harmful, or fraudulent purposes.

You are responsible for ensuring that any content or data you provide does not infringe upon third-party rights.

Payment terms are specified in individual project agreements and invoices.

We typically require a deposit before commencing work, with the balance due upon project milestones or completion.

All fees are quoted in USD unless otherwise specified.

Late payments may incur interest charges and may result in suspension of services.

Refund policies are outlined in individual project agreements.

Upon full payment, you will own the intellectual property rights to custom work created specifically for your project, unless otherwise agreed.

We retain ownership of pre-existing intellectual property, tools, frameworks, and methodologies used in delivering services.

You grant us permission to use your project as a case study or portfolio piece, unless confidentiality is specifically agreed upon.

All trademarks, logos, and brand elements remain the property of their respective owners.

We warrant that services will be performed with professional care and skill consistent with industry standards.

Services are provided 'as is' without warranties of any kind, express or implied, except as expressly stated in project agreements.

We do not guarantee that our services will be uninterrupted, error-free, or meet all your requirements.

We are not liable for any third-party services, APIs, or platforms integrated into your solution.

Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific services in question.

We are not liable for any indirect, incidental, special, consequential, or punitive damages.

We are not responsible for data loss, business interruption, or loss of profits resulting from use of our services.

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

Either party may terminate a project agreement with written notice as specified in the individual contract.

We reserve the right to suspend or terminate services immediately if you breach these terms or engage in prohibited activities.

Upon termination, you remain liable for all fees incurred up to the termination date.

We will provide reasonable assistance in transitioning work in progress, subject to payment of outstanding fees.

We agree to maintain confidentiality of sensitive information you share with us during the course of our engagement.

Confidential information does not include information that is publicly available or independently developed.

Both parties agree not to disclose confidential information to third parties without prior written consent.

Confidentiality obligations survive termination of services.

Any disputes arising from these terms or our services shall first be addressed through good-faith negotiations.

If negotiations fail, disputes may be resolved through binding arbitration in accordance with applicable laws.

The prevailing party in any dispute is entitled to recover reasonable attorney fees and costs.

These terms are governed by the laws of the State of California, USA.